Error code C-0002 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-0002

Classification: Main body: Drive abnormality

Cause: Main body drive serial input abnormality 1. Within a specified period of time after the power ON, a serial data is not received between the printer control board (PRCB) and the main body drive board.

Measures to take when alert occurs:                                                                      The main body and the option stop immediately.                 

Estimated abnormal parts:                                                                                      Printer control board (PRCB)

Correction: 

Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.                                                                                                   

Note: The message "Please turn on power again" is displayed on the touch panel.

Solution:                                                                                                               

1. After turning OFF the sub power switch, turn OFF the main power switch and unplug the power plug. Restart the main body after 10 seconds.
2. Check the connection status of PRCB connector, and repair it if any abnormality.
3. Replace PRCB.