Error code C-0020 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951
Code: C-0020
Classification: Main body: Communication error
Cause: ADU drive serial input abnormality 1. In the initial communication check between the printer control board (PRCB) and the ADU drive board (ADUDB) after the power ON, a serial data is not received.
Measures to take when alert occurs: The main body and the option stop immediately.
Estimated abnormal parts:
- Printer control board (PRCB)
- ADU drive board (ADUDB)
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note: The message "Please turn on power again" is displayed on the touch panel.
Solution:
- After turning OFF the sub power switch, turn OFF the main power switch and unplug the power plug. Restart the main body after 10 seconds.
- Check the connector connection and the wiring between PRCB and ADUDB, and repair it if any abnormality.
- Check the connector connection on PRCB and ADUDB, and repair it if any abnormality.
- Replace ADUDB.
- Replace PRCB.