Code: C-0101
Classification: Main body: Drive abnormality.
Cause:
Paper feed motor (M4) speed abnormality.
An error detection signal is detected twice in succession within a special period of time after M4 was turned ON.
Measures to take when alert occurs: The main body and the option stop immediately.
Estimated abnormal parts:
- Paper feed motor (M4)
- Printer control board (PRCB)
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note: "Please call service" is displayed on the touch panel.
Solution:
- Check the connector connection and the wiring between PRCB and the motor, and repair it if any abnormality.
- Check the I/O drive of the motor and the coupling of the gear, and repair/replace it if any abnormality. (Wiring diagram: Main body (3/4): 24-A, 4-D)
- Replace M4.
- Replace PRCB.