Error code C-0101 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-0101
 Classification: Main body: Drive abnormality.
Paper feed motor (M4) speed abnormality.
An error detection signal is detected twice in succession within a special period of time after M4 was turned ON.
 Measures to take when alert occurs:                                                              The main body and the option stop immediately.                 
Estimated abnormal parts:  
  • Paper feed motor (M4) 
  • Printer control board (PRCB) 

Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.

 Note: "Please call service" is displayed on the touch panel.


  1. Check the connector connection and the wiring between PRCB and the motor, and repair it if any abnormality.
  2. Check the I/O drive of the motor and the coupling of the gear, and repair/replace it if any abnormality. (Wiring diagram: Main body (3/4): 24-A, 4-D) 
  3. Replace M4.
  4. Replace PRCB.
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