Call Us: (800) 675 7821

From 9:00 am to 5:00 pm (Mon-Friday)


Shipping cutoff time is 3pm EST

Orders received after 3pm will be shipped out

the following business day(Mon-Friday)

Error code C-0331 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

by sherlyn planas on January 09, 2024
Code: C-0331
 Classification: Main body: Fan abnormality
Cause: 
Paper feed assist fan /Fr2 (FM23) rotation abnormality.
The FM23 EM error detection signal is detected twice in succession within a specified period of time after FM 23 was turned ON. However, error detection signal (24V cut off) is not detected. 
                                 
Measures to take when alert occurs:                                                            
The main body and the option stop immediately. 
        
Estimated abnormal parts:
  • Paper feed assist fan /Fr2 (FM23)
  • Printer control board (PRCB)
Correction: 
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.                                                                                                 
Note:  The message "Please call service" is displayed on the panel.                                         
   Solution:
  1. Check the connector connection and the wiring between PRCB and the fan, and repair it if any abnormality.
  2. Rotate the fan or I/O by hand, and repair it if any abnormality. (Wiring diagram: Main body (3/4): 23-A).
  3. Replace FM23.
  4. Replace PRCB.
BACK TO TOP

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods