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Error code C-0396 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951
Error code C-0396 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951
Code: C-0396
Classification: PI-PFU: Fan abnormality
Cause:
PI-PFU (PF-703) paper feed assist fan /Rr3 (FM10) rotation abnormality.
The FM10EM error detection signal is detected twice in succession within a specified period of time after FM10 was turned ON. However, an error detection signal (blowout of ICP) is not detected.
                     

 Measures to take when alert occurs:

The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • Paper feed assist fan /Rr3 (FM10: PF-703)
  • Paper feed assist fan /Rr3 (FM6: PF-706)
  • PF drive board (PFUDB)

Correction:

Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.

Note: The message "Please call service" is displayed on the panel.                      
Solution:
  1. Check the connector connection and the wiring between PFUDB and the fan, and repair it if any abnormality. 
  2. Rotate the fan by I/O or hand, and repair it if any abnormality. (Wiring diagram: (PF-703: 19-F, PF-706: 9-C).
  3. Replace FM10: PF-703                                                                                                                                                                     Replace FM6: PF-706
  4. Replace PFUDB.                                                                                                                                          
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