Error code C-1014 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-1014
Classification: RU: RU- 510 abnormality
Cause:
Communication error.
   
Measures to take when alert occurs:
The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • Printer control board (PRCB)
  • RU control board (RUCB)
Correction:
Note: The message  "Please call service" is displayed on the panel.
                      
Solution:
  1. Deactivate the sub power switch and unplug the power plug. Restart the main body after 10 seconds. 
  2. Check the connector connection and the wiring between the main body and each option, and repair it when there is any abnormality.
  3. Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
  4. Rewrite the firmware of the option.
  5. Replace the control board of the option corresponds to the malfunction code.
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