Error code C-1299 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-1299
Classification: RU: RU-509 abnormality
Cause:
The water tank full sensor (PS13) detects ON continuously for more than a specified period of time. 
 

Measures to take when alert occurs:

         The main body and the option stop immediately.                                                 
Estimated abnormal parts:
  • Drain path
  • Water tank full sensor (PS13)
  • HM drive board (HMDB)
Correction:
      Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition. 
Note: 
  • The message "Please call service" is displayed on the panel.

Solution:

  1. Check the drain path, and clean/repair it if any abnormality.
  2. Check the connector connection and the wiring of HMDB, the pump motor (1) and the sensor, and repair it if any abnormality.
  3. Check I/O and the operation of the sensor, and repair/replace it if any abnormality. (Wiring diagram: RU-509: 16-O).
  4. Replace PS13.
  5. Replace HMDB.
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