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Error code C-0383 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

by sherlyn planas on February 09, 2024
Code: C-0383
Classification: PF: Fan abnormality
Cause:
2nd tandem PF-703/706 cooling fan rotation abnormality 1.
PF-703: The FM19 EM and FM20 EM error detection signals are detected twice in succession within a specified period of time after the PF cooling fan /1 and /2 (FM19 and FM20) were turned ON. However, an error detection signal (blowout of ICP) is not detected.
PF-706:The FM20 EM error detection signals are detected twice in succession within a specified period of time after the PF cooling fan (FM7) was turned ON. However, an error detection signal (blowout of ICP) is not detected.
                     

 Measures to take when alert occurs:

The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • PF cooling fan (FM7: PF-706)
  • PF cooling fan /1 (FM19: PF-703
  • PF cooling fan /2 (FM20: PF-703)
  • PF drive board (PFUDB: PF703)

Correction:

Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.

Note: The message "Please call service" is displayed on the panel.                      
Solution:
  1. Check the connector connection and the wiring between PFUDB and the fan, and repair it if any abnormality.
  2. Rotate the fan by I/O or hand, and repair it if any abnormality. (Wiring diagram: PF-703: 22-F, 23-F, PF-706: 8-H).
  3. Replace FM19 and FM20: PF-703.                                                                                                                                                           Replace FM7: PF-706.
  4. Replace PFUDB.
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