Error code C-1010 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-1010
Classification: PB: PB abnormality
Cause:
Communication error between Main CPU in the PB control board (PBCB) and Sub CPU2. 
  
Measures to take when alert occurs:
The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • PB control board (PBCB)
  • Control program
Correction:
Note: The message  "Please call service" is displayed on the panel.
                      
Solution:
  1. Deactivate the sub-power switch and unplug the power plug. Restart the main body after 10 seconds.  
  2. Check the connector connection of the control board and the drive board in PB, and repair it when there is any abnormality.
  3. Rewrite the firmware of PB.
  4. Replace PBCB.
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