Error code C-1011 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-1011
Classification: PB control board (PBCB)
Cause:
Paper feed error between the main body and PB.
   
Measures to take when alert occurs:
The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • PB control board (PBCB)
  • Control program
Correction:
Note: The message  "Please call service" is displayed on the panel.
                      
Solution:
  1. Deactivate the sub-power switch and unplug the power plug. Restart the main body after 10 seconds.  
  2. Check the connector connection and the wiring between he main body and each option, and repair it when there is any abnormality.
  3. Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
  4. Rewrite the firmware of the option.
  5. Replace the control board of the option corresponds to the malfunction code.
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