Code: C-1011
Classification: PB control board (PBCB)
Cause:
Paper feed error between the main body and PB.
Measures to take when alert occurs:
The main body and the option stop immediately.
Estimated abnormal parts:
- PB control board (PBCB)
- Control program
Note: The message "Please call service" is displayed on the panel.
Solution:
- Deactivate the sub-power switch and unplug the power plug. Restart the main body after 10 seconds.
- Check the connector connection and the wiring between he main body and each option, and repair it when there is any abnormality.
- Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
- Rewrite the firmware of the option.
- Replace the control board of the option corresponds to the malfunction code.