Error code C-1012 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-1012
Classification: GP: GP- 501 abnormality
Cause:
Communication abnormality.
   
Measures to take when alert occurs:
The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • Printer control board (PRCB)
  • Punch Controller PCB
Correction:
Deactivate and activate the sub power switch (SW2) of the main body, and clear error conditions.
Note:  "Please call service" is displayed on the touch panel.
                      
Solution:
  1. After the sub power switch becomes inactive, deactivate the main power switch and unplug all the power plugs. Restart the main body after 10 seconds.
  2. Check the connector connection and the wiring between the main body and each option, and repair it when there is any abnormality.
  3. Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
  4. Rewrite the firmware of the option.
  5. Replace the control board of the option corresponds to the malfunction code.
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