Code: C-1012
Classification: GP: GP- 501 abnormality
Cause:
Communication abnormality.
Measures to take when alert occurs:
The main body and the option stop immediately.
Estimated abnormal parts:
- Printer control board (PRCB)
- Punch Controller PCB
Deactivate and activate the sub power switch (SW2) of the main body, and clear error conditions.
Note: "Please call service" is displayed on the touch panel.
Solution:
- After the sub power switch becomes inactive, deactivate the main power switch and unplug all the power plugs. Restart the main body after 10 seconds.
- Check the connector connection and the wiring between the main body and each option, and repair it when there is any abnormality.
- Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
- Rewrite the firmware of the option.
- Replace the control board of the option corresponds to the malfunction code.