Code: C-1013
Classification: RU: RU- 509 abnormality
Cause:
Communication error.
Measures to take when alert occurs:
The main body and the option stop immediately.
Estimated abnormal parts:
- Printer control board (PRCB)
- RU control board (RUCB)
Turn OFF/ON the sub power switch (SW2) of the main body when releasing an abnormal condition.
Note: The message "Please call service" is displayed on the panel.
Solution:
- Turn OFF the sub power switch, and then turn OFF the main power switch. Then unplug all the power plug. Restart the main body after 10 seconds.
- Check the connector connection and the wiring between the main body and each option, and repair it when there is any abnormality.
- Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
- Rewrite the firmware of the option.
- Replace the control board of the option corresponds to the malfunction code.