Error code C-1013 for Bizhub Press 1250 1250P 1052 Bizhub Pro 951

Code: C-1013
Classification: RU: RU- 509 abnormality
Cause:
Communication error.
   
Measures to take when alert occurs:
The main body and the option stop immediately.                                                 

Estimated abnormal parts:

  • Printer control board (PRCB)
  • RU control board (RUCB)
Correction:
Turn OFF/ON the sub power switch (SW2) of the main body when releasing an abnormal condition.
Note: The message  "Please call service" is displayed on the panel.
                      
Solution:
  1. Turn OFF the sub power switch, and then turn OFF the main power switch. Then unplug all the power plug. Restart the main body after 10 seconds.
  2. Check the connector connection and the wiring between the main body and each option, and repair it when there is any abnormality.
  3. Check the connector connection of the control board and the drive board in each option, and repair it when there is any abnormality.
  4. Rewrite the firmware of the option.
  5. Replace the control board of the option corresponds to the malfunction code.
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